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Emergency Volunteer Center, EVC

What is CVNL’s role as an Emergency Volunteer Center (EVC)?

We’re a go-to for volunteering when a disaster is declared in Marin and Napa Counties. CVNL EVCs along with the Red Cross, Food Bank, Salvation Army, County of Marin, County of Napa, Community Emergency Response Teams (CERT) and other partners in Marin and Napa are activated. We all know each other and collaborate to respond to the most urgent needs.

What is an EVC?

  • A clearing house for engaging spontaneous volunteers
  • Matches spontaneous volunteers with community needs
  • Staffed by trained personnel
  • Provides one-stop shopping for the volunteer

Frequently asked Questions…

When is the EVC activated?
When an emergency happens, EVCs are activated when the State of California makes a declaration. Counties then activate EVCs from their Office of Emergency Services and Emergency Operations Centers (EOC). The EOC is the central point where emergency services are coordinated (i.e. Police, Fire, etc.). If the EVC is activated, there are a couple of things that could happen. If the power is on, most of the coordination will happen online and via phone. CVNL’s EVC may open a call center. If the power goes out, radios and other devices may be utilized.

Where do the CVNL EVC activities happen?
In Marin, CVNL’s office at 65 Mitchell Blvd., Suite 101, San Rafael, CA 94903 may become the hub. In Napa, CVNL’s office at 433 Soscol Avenue, A-100, Napa, CA 94559, may be the location. Quite often, the locations change in real time, depending on needs during the disaster event. Here is a link to our locations.

What are the hours of EVC operation?
Typically the EVC operates for seven days throughout a disaster (may be extended). The EVC is open up to 12 hours each day.

What is the difference between Affiliated and Spontaneous EVC volunteers in California?
Affiliated volunteers are pre-trained for a specific disaster. Examples include Community Emergency Response Teams (CERT), the Red Cross and other organizations. CVNL Napa is the convening point for CERT volunteers for Napa County. Ready Marin is the Marin County CERT representative. Spontaneous unaffiliated volunteers have no previous disaster training and are not affiliated with a response organization. CVNL’s EVC in both Marin and Napa are convening points for spontaneous volunteers.

Who helps during an emergency, and where do spontaneous volunteers sign up?
Our CVNL staff, volunteers and board members, along with people who have been pre-trained by CVNL set up the EVC hub. Other people show up at the door as spontaneous volunteers, and are engaged upon arrival. CVNL’s EVC receives volunteers and helps guide them through the process and ultimately to a productive support role.

What are the types of EVCs where people participate?
Phone banks are one. Online engagement via CVNL’s Volunteer Portal is another (activated automatically). And finally, walk-in (especially when phones don’t work).

Are you interested in becoming a EVC volunteer in the event of a disaster?
Sign up ahead of time on our CVNL Volunteer Portal. When a disaster happens, you can spontaneously volunteer as well.

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