Bilingual Social Services Senior Manager
Website Canal Alliance
Position Summary
The Social Services Senior Manager oversees the Social Services department, including Case Management, Intake, Unaccompanied Minor & Children’s Holistic Immigration Representation Program, Community Resilience Team, Food Pantry, and CHW oversight. This role ensures the effective delivery of comprehensive social services programs, providing referrals, advocacy, basic needs support, financial literacy education, food pantry services, housing assistance, mental health support, education and employment assistance, CalAIM services, and legal referrals, among other essential resources.
Key Responsibilities
Program Oversight
- Lead and manage a team of social service professionals and support staff.
- Provide direct supervision to Program Supervisors.
- Oversee program planning, development, implementation, and evaluation to ensure adherence to deliverables, budgets, and contract compliance.
- Align programs with organizational goals and regulatory requirements.
Strategic Planning
- Develop and implement strategic plans to meet the evolving needs of the target population.
- Establish workflows for department procedures to ensure efficiency and consistency.
- Identify emerging trends and challenges in social services and adjust programs accordingly.
- Collaborate with the Director and Program Supervisors to develop plans for program expansion or restructuring as needed.
Budget Management
- Develop and manage program budgets, ensuring efficient use of resources and compliance with contract spend-downs.
- Monitor financial performance and adjust allocations based on budget projections and contract modifications.
- Work closely with the Director and Program Supervisors to establish and oversee Social Services program budgets.
Staff Development
- Assist in developing onboarding plans for new hires.
- Recruit, train, and supervise staff members in collaboration with Program Supervisors.
- Provide coaching, professional development, and training to support staff growth.
- Foster a positive, inclusive, and collaborative work environment.
Data Analysis & Reporting
- Collect and analyze program data and client demographics to assess impact and effectiveness.
- Prepare reports for internal stakeholders, funders, and regulatory agencies.
- Monitor program performance and recommend necessary adjustments.
- Track client progress and agency-wide outcomes, using data for continuous improvement.
Requirements
- Minimum five years of experience leading projects and teams, including stakeholder coordination.
- Bachelor’s degree in a relevant field or equivalent professional experience.
- Strong commitment to Canal Alliance’s mission and dedication to serving the community.
- Fluency in both written and spoken Spanish and English is required.
Qualifications & Skills
- Proven leadership and management experience in a social services setting.
- Strong background in program development, budgeting, and compliance oversight.
- Excellent verbal and written communication skills.
- Ability to analyze data and implement impact-driven strategies to enhance program effectiveness.
- Experience in community engagement and partnership-building with local organizations
Compensation
This is a full-time, exempt position with benefits. We offer a competitive salary range from $82,000-$88,000 with a benefits package that includes:
- 3 weeks paid vacation per year
- 12 days of sick leave per year
- Paid Birthday each year
- 13 paid holidays per year
- 100% paid employee medical & dental insurance, life insurance, LTD, and EAP
- 403(b)-retirement plan with employer match of up to 4% after 3 months of employment
- Voluntary benefits include FSA, vision, life, and pet insurance, as well as coverage for dependents
- Telehealth for physical and mental health
Canal Alliance works a 4DWW- Work 4 days / 32 hours in a highly effective and efficient team
We get a high volume of candidates – for the fastest response from Canal Alliance, please use this Paylocity Link to apply:
To apply for this job please visit recruiting.paylocity.com.