CVNL Member Breakfast and Networking Event - Santa Rosa

1/25/2024 from 8:30 AM to 10:00 AM PT

CVNL Member Breakfast and Networking Event



How to Utilize Feedback to Advance Equity in Your Organization 

Organizations are more and more being asked to continually pivot and to respond to multilayered external challenges. How can you rapidly gather input from your client base to inform those pivots? In this presentation at our networking event, you will learn tips for effectively gathering input from those you serve from Valerie Threlfall, Executive Director of Listen4Good, a national capacity building program that helps organizations to systematically listen and respond to their clients. Valerie will also feature success stories of organizations who have used client data to guide their strategy evolution over time. 


Jan 25, 2024 (Thursday)

8:30am to 10am

CVNL Santa Rosa Office
153 Stony Cir #100
Santa Rosa, CA 95401


Secure your spot today. Register by Jan 18. If you have any questions, Contact Ling Tang at

Our Presenter: Valerie Threlfall, Founder and Executive Director of Listen4Good 


As founding director of Listen4Good, Valerie led the initial design of the program. She now orchestrates Listen4Good’s overall central team, guides organizational strategy and new program development and represents the organization externally. Valerie is a frequent speaker and author on constituent and client feedback. Her experience in the field goes back more than 20 years. Prior to creating Listen4Good, Valerie ran her own consulting firm, Ekouté, which specialized in the intersection of nonprofit strategy, feedback, and performance measurement. She was also the founding director of YouthTruth, a nationally recognized student feedback organization incubated within the Center for Effective Philanthropy (CEP). 

Prior to her work at CEP, Valerie held numerous leadership roles as part of the early-stage business team of biotechnology firm, Momenta Pharmaceuticals, helping the company go public within two years of founding. Within the team, she’s known for her unwavering focus on Listen4Good’s long-term goals and her ability to bring all of her humanity to the work. 


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