Privacy
Last Modified: 3.27.19
Center for Volunteer and Nonprofit Leadership (“CVNL”) respects the privacy of our constituents. In order to better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected when you visit our websites. This Privacy Policy applies to the CVNL websites www.cvnl.org and or our Volunteer Portal at www.volunteer.cvnl.org , as well as all associated subdomains, online services, and mobile applications, and to those sites listed in the paragraph below labeled “Additional Websites Subject to the Privacy Policy” (collectively, the “Sites”). By visiting any of the Sites, you are accepting the practices described in this Privacy Policy. If you disagree with any of the terms herein, please immediately discontinue use of the Sites. This Privacy Policy works in conjunction with the Terms of Use.
What Information We Collect
When you visit the Sites, CVNL and its service providers may collect personal information that you provide, such as your name, address, email address, and payment information. “Personal Information” is information that identifies you as an individual or relates to an identifiable person.
In addition, CVNL and its service providers use a variety of techniques to gather other information about your use of the Sites, including, among other things, your IP address, browser type, mobile device type, content visited while on the Sites, and the duration of your visit to the Sites. “Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual.
If you submit any Personal Information relating to other people to us or to our service providers in connection with the Sites, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
How We Collect Information
CVNL and its service providers collect Personal Information that you provide while using the Sites. For instance, CVNL gathers information when you fill out forms on the Sites, including, for example, e-newsletter sign-up forms, donation forms, surveys and advocacy action alerts. We may supplement the information we collect from you with information we collect from and about you from other online and offline sources, such as public databases, social media platforms and from people with whom you are friends or otherwise connected on social media platforms. For example, if you choose to connect your social media account to your Site account, certain Personal Information from your social media account will be shared with us. This may include Personal Information that is part of your profile or your friends’ profiles.
We and our service providers may collect Other Information in a variety of ways, including:
- We use “cookies” to help us monitor traffic and collect
information about use of the Sites. Cookies are pieces of data placed on
your device when you visit the Sites that help us recognize you when you
come back to the Sites, allowing us, for instance, to remember the email
address and password you use when you log in on a specific computer. CVNL
uses the aggregated information collected from cookies to measure the number
of visits to the Sites, the average time spent on the Sites, the identity
and number of pages viewed, and to gather other traffic data and
information that allows us to improve the Sites. We also use the
information for security purposes, to facilitate navigation, to display
information more effectively, and to personalize your experience while
using the Sites. Cookies further allow us to select which of our content
is most likely to appeal to you and display it while you are on the Sites.
- CVNL also uses a variety of third-party web and mobile
app analytics and optimization services to improve the Sites and enhance
the visitor experience. For examples, the Sites use web analytics
services that may record mouse clicks, mouse movements, scrolling activity,
text you type in the Sites, and similar activity. The Sites do not use
these services to collect any personally identifiable information not
otherwise provided by you in using the Sites, and they do not track your
browsing habits across other third-party websites on our behalf.
- We also use Google Analytics, which uses cookies and
other, similar technologies to collect information about Site use
anonymously and reports website trends, without identifying individual
visitors. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by
downloading the Google Analytics opt-out browser add-on, available
at https://tools.google.com/dlpage/gaoptout.
- We may also use other third-party service providers which
may use cookies and other technologies to help us analyze how visitors use
the Sites, and which may record mouse clicks, mouse movements, scrolling
activity, text you type in the Sites, and similar activity. The Sites do
not use this service to collect any personally identifiable information
not otherwise provided by you in using the Sites.
- We may use third-party advertising companies to serve
advertisements that may be of interest to you when you access and use the
Sites and other websites, based on information relating to your access to
and use of the Sites and other websites. To do so, these companies may
place or recognize a unique cookie on your browser (including through use
of pixel tags). If you would like more information about this practice and
to learn about your choices in connection with it, please visit https://optout.networkadvertising.org/ – !/and https://www.aboutads.info/.
- We may use pixel tags and other similar technologies
to, among other things, track the actions of users of the Sites, measure the
success of our marketing campaigns, and compile statistics about use of
the Sites and response rates.
- We may use Adobe Flash technology (including Flash
Local Shared Objects (“Flash LSOs”) and other similar technologies to,
among other things, collect and store information about your use of the
Sites. If you do not want Flash LSOs stored on your computer, you can
adjust the settings of your Flash player to block Flash LSO storage using
the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs
by going to the Global Storage Settings Panel and following the
instructions (which may include instructions that explain, for example,
how to delete existing Flash LSOs (referred to “information” on the
Macromedia site), how to prevent Flash LSOs from being placed on your
computer without your being asked, and (for Flash Player 8 and later) how
to block Flash LSOs that are not being delivered by the operator of the
page you are on at the time). Please note that setting the Flash Player to
restrict or limit acceptance of Flash LSOs may reduce or impede the
functionality of some Flash applications, including, potentially, Flash
applications used in connection with the Sites or our online content.
- Certain information is collected by most browsers or
automatically through your device, such as your Media Access Control (MAC)
address, computer type (Windows or Macintosh), screen resolution,
operating system name and version, device manufacturer and model,
language, and Internet browser type and version.
- We may collect your IP address, which is a number that
is automatically assigned to the computer that you are using by your
Internet Service Provider. An IP address may be identified and logged
automatically in our server log files whenever a user accesses the Sites,
along with the time of the visit and the page(s) that were visited.
Collecting IP addresses is a common practice and is done automatically by
many websites, applications and other services. We use IP addresses for
purposes such as calculating usage levels, helping diagnose server
problems, and administering the Sites.
- When you download and use our mobile applications
(each, an “App”), we may track and collect App usage data, such as the
date and time the App on your device accesses our servers and what
information and files have been downloaded to the App based on your device
number.
- We may collect the physical location of your device by,
for example, using satellite, cell phone tower or Wi-Fi signals. We may
use your device’s physical location to provide you with personalized
location-based services and content.
- Information that you provide, such as your preferred
means of communication, does not personally identify you unless it is
combined with your Personal Information.
- We may aggregate Personal Information. Aggregated information does not personally identify you or any other user of the Sites (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).
How We Use Collected Information
CVNL may use your Personal Information:
- To send you information about CVNL or CVNL partners.
- To personalize your interactions with CVNL, such as to customize your web and email content based on your interests, send you requests to participate events in your area and otherwise target content and communications to you.
- To respond to inquiries and fulfill your requests, such
as to process donations, renew your membership, or send you information
about a project, as well as to provide membership services.
- To send administrative information to you, such as
information regarding the Sites and changes to tour terms, conditions, and
policies.
- To allow you to participate in sweepstakes, contests,
and similar promotions and to administer these activities. Some of these
activities have additional rules, which could contain additional
information about how we use and disclose your Personal Information.
- To facilitate social sharing functionality.
- For our internal purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying the Sites, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our activities.
Your Personal Information may be disclosed:
- To our partners, our approved vendors, and their
service providers.
- To our third party service providers who provide
services such as website hosting, data analysis, payment processing,
information technology and related infrastructure provision, customer
service, email delivery, auditing, and other similar services.
- To third-party sponsors of sweepstakes, contests, and
similar promotions.
- By you, on message boards, chat, profile pages, blogs,
and other services to which you are able to post information and
materials. Please note that any information you post or disclose through
these services will become public and may be available to users of the
Sites and to the general public. We urge you to be very careful when
deciding to disclose your Personal Information, or any other information,
on the Sites.
- To your friends associated with your social media
account, to other website users and to your social media account provider,
in connection with your social sharing activity, such as if you conect
your social media account to your Site account or log-into your Site
account from your social media account. By connecting your Site account
and your social media account, you authorize us to share information with
your social media account provider, friends associated with your social
media account, and other website users, and you understand that the use of
the information we share will be governed by the recipients’ privacy
policy(ies). If you do not want your Personal Information shared with
other users or with your social media account provider, please do not
connect your social media account with your Site account, and do not
participate in social sharing on the Sites.
- To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our operations, assets, or stock (including in connection with any bankruptcy or similar proceedings).
We may also use and disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
How Can You Control Collection of Your Information?
- Set your web browser to inform you of when cookies are
being set before a cookie is stored and refuse any request to set cookies,
and do not accept cookies from CVNL. Erase all CVNL cookies from your hard
drive.
- Do not provide your information when prompted by the Sites.
Please note, however, that if you choose to reject or erase cookies, your ability to navigate the Sites may be limited. Further, in the event you choose not to share information, CVNL will be unable to respond to your request for CVNL information, enter you in any sweepstakes or contests, facilitate requested online actions, or send online postcards.
If you would like to request that CVNL not share your Personal Information with our third-party partners and service providers for their marketing purposes, please email info@cvnl.org.
Finally, if you would like to view or modify Personal Information you have previously provided us, please email info@cvnl.org.
How Can You Stop Receiving Communications from CVNL?
If you would like to opt out of receiving content from CVNL, you can:
- Take the opportunity to opt out in links on the bottom of marketing email CVNL sends to you.
Does CVNL Collect Information from Children?
CVNL does not knowingly collect personal information from anyone under the age of 13. The Sites are not directed at children under the age of 13. In the event that CVNL learns that it has collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have collected any personal information from a child under 13, please email info@cvnl.org.
Your California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 permits you to request information about our disclosure of your personal information to third parties for those parties’ own direct marketing purposes. To make such a request, please send a letter to:
CVNL
1 McInnis Pkwy Suite 175
San Rafael, CA 94903
Third-Party Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which the Sites link. The inclusion of a link on the Sites does not imply endorsement of the linked site or service by us. In addition, we are not responsible for the information collection, use, disclosure, or security practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer.
Changes to this Privacy Policy
CVNL may from time to time and at its discretion amend this Privacy Policy. The “Effective Date” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Sites. Your continued use of the Sites following these changes means that you accept the revised Privacy Policy.
Security
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Questions/Contact Information” section below.
Cross-Border Transfer
The Sites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and, by using the Sites, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
Additional Websites Subject to the Privacy Policy
This Privacy Policy shall apply to the following websites and all associated subdomains:
Questions/Contact Information
If you have any questions about this Privacy Policy, please email info@cvnl.org.
Website Manager
CVNL
65 Mitchell Blvd., Suite 101
San Rafael, CA 94903